For citizens of Ukraine 🇺🇦

Helping citizens of Ukraine isn't a marketing campaign for us — it's a permanent commitment built into how Concierge Buy CZ works.

Since 2022, millions of Ukrainians have had to rebuild their lives far from home, and many have found a new home here in the Czech Republic. Starting again in another country is hard enough without the small everyday obstacles: online shops that won't ship to you, bank cards that suddenly stop working abroad, and support lines and forms in a language you're still learning.

We can't solve everything — but we can make this one thing genuinely easier and cheaper.

Just 2.99% — our fee cut to the minimum

For citizens of Ukraine we reduce our service fee from 9.98% to just 2.99%. We keep only enough to cover our costs and the payment fees, so you can order what you and your family need for almost exactly what it costs us to buy it. You still get:

  • The exact same full buying service, start to finish
  • The same protection from scam sites and problem sellers
  • The same handling of wrong, fake, damaged or undelivered items
  • The same secure payment by card or PayPal
  • The same complete discretion on every order

🛂 A valid Ukrainian passport is required.

To keep the programme fair and genuine, a valid Ukrainian passport (or equivalent proof of Ukrainian citizenship) must be presented for every purchase made at the 2.99% rate. It only takes a moment and confirms your eligibility.

How to use it

  1. Send us the link to what you'd like to buy, as usual.
  2. Let us know you're a citizen of Ukraine and present your passport.
  3. We apply the 2.99% rate to your quote and send your invoice (pay by card or PayPal).
  4. After payment we buy the item, deliver it, and stand behind it with full return and buyer protection.

Anything you need

Clothing and shoes for the kids, electronics, spare parts, household essentials, documents printed and shipped, a gift back home — if it's sold online and can be shipped legally, we can help you get it.

Start your order →